ABOUT THE ROLE

We are looking for an Op Shop Manager to work on a permanent, full-time basis, working Tuesday - Saturday, 8.45 am - 5.15 pm.  

This is an exciting opportunity for an experienced retail leader to build a successful store from the ground up. You will lead our brand-new store in Bethlehem Town Centre which is opening soon, and build strong community support from our generous volunteers, donors and customers. 

Key responsibilities include -

• Manage daily operations of the Op Shop, ensuring a clean, welcoming, and well-stocked store.
• Oversee stock collection, sorting, pricing, merchandising, and inventory to drive sales and maintain quality standards.
• Lead, train, and support a team of volunteers, fostering a positive and productive environment.
• Deliver excellent customer service and ensure volunteers do the same.
• Handle cash, banking, and reporting accurately in line with SPCA procedures.
• Ensure compliance with health & safety, legal, and SPCA policies.
• Develop in-store promotions and maintain attractive displays to maximise turnover.
• Build relationships with donors, suppliers, and the local community to support the shop and SPCA’s mission.

ABOUT YOU

This is more than just a leadership role, it’s an opportunity to make a real difference. Every sale contributes to SPCA’s vital animal welfare work, and you’ll play a key role in creating a welcoming, well-run shop that supports both the community and our mission.

Skills & Experience -

• Retail management experience (second-hand or charity retail preferred but not essential).
• Team leadership or volunteer coordination experience.
• Strong customer service, communication, and interpersonal skills.
• Confident with cash handling, banking, and financial reporting.
• Well-organised, self-motivated, and able to manage multiple priorities.
• Computer-literate, with experience using Microsoft Office.
• Full, clean driver’s licence.

SPCA PURRRKS

At SPCA, working with purpose is just the beginning. Our team is passionate about animal welfare and proud to make a real difference across New Zealand. If you're looking for a role where your values, wellbeing, and contributions truly matter, here’s what we offer:

• Enjoy a paid day off for your Birthday, it’s our way of celebrating you!
• A workplace culture where collaboration, development and kindness are key.
• Exclusive discounts and benefits, including pet insurance and retail offers.
• Access to 24/7 confidential wellness support.
• Feel good knowing your work is improving the lives of animals in need.

ABOUT US

SPCA is one of the most trusted and respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872.  With over 90 Op Shops across New Zealand, we give second-hand goods a new life and every purchase helps rescue, rehabilitate, and rehome animals in need. When you join SPCA, you're part of a passionate, purpose-driven team that believes every animal deserves compassion, care, and a second chance. If that sounds like you, you’ll feel right at home with us.

HOW TO APPLY

For more information click the apply now button and that will take you to our careers site. On our careers site you can click here for more about the impressive work we do and the impact we have and click here for the job description.

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!

We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.

All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.

Simply click Apply and complete our simple online application process*.  Please contact recruitment@spca.nz if you have any additional questions.

*Only applications submitted through the official process will be considered.