ABOUT THE ROLE
We have an exciting opportunity for a Community Support Officer to join our Animal Services team in Mangere, Auckland.
This role is permanent, full time, role where you are rostered across Monday to Sunday, 7.30 am – 4.30 pm.
You will be responding to enquiries from the public - face to face, over the phone and via email in a helpful, timely and professional manner. You will be handling animals – emergency, husbandry, hygiene. You will be the hub, the oracle, the primary person for our animal ambulance and centre-related dispatches.
You will be a key part of our Animal Ambulance team where you will triage calls and rescue animals. You could be rescuing a dog who was hit by a car, capturing a group of chickens on the run or picking up a litter of kittens left in the community. You could be transporting sick and vulnerable animals from our communities to our centres and vet clinics to ensure they get the care they need.
You will help organise and participate in centre events like vaccination drives, speak to school groups about animal care and attend community and partner‑organisation events to represent SPCA and promote animal welfare.
ABOUT YOU
You’re an animal advocate, you are passionate about animal welfare, care and education. Our vision, purpose and values resonate with you and you have a love for working with both humans and animals.
You will also have –
- Animal handling experience and knowledge
- A passion for working within your community
- The ability to think on your feet
- A positive and friendly approach to customers, animals and team members
- High empathy and resilience
- Experience working in a busy environment where multitasking and variety are key
- A clean full drivers license
OUR PURRKS
Our team is full of passionate, purpose-driven people who love animals and want to make the world a kinder and more compassionate place. Some other purrks include –
- To be a part of the greater good – to have the privilege of making a difference to the welfare of animals across New Zealand
- Consistent support and an opportunity to continue to learn
- Opportunity to bring fresh thinking and new ideas to get involved in projects that can build on the solid foundation that we have
- To work with like minded people
ABOUT THE TEAM
Our Community Support Team run our animal ambulance, they work in our communities to educate and provide support on animal wellbeing. They build support in our communities by attending community events to support animal welfare initiatives.
In our environment you get to see the best and the worst. It is a rewarding, fulfilling, and essential sector, as well as demanding, heartbreaking and physical. It takes a special kind of person to do this type of work but what you get back can really fill your cup.
Sound like your people?
ABOUT US
The SPCA helps protect over 30,000 animals every year. By rescuing, rehabilitating, sheltering and advocating for animals, we are directly improving their lives. Our Animal Services teams run our 28 Centres, from Kerikeri to Invercargill and they are essential in us being able to do the work we do.
HOW TO APPLY
For more information click the apply now button and that will take you to our careers site. On our careers site you can click here for more about the impressive work we do and the impact we have and click here for the job description.
Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!
We have a diverse, inclusive and values driven culture at SPCA. We value a diverse work environment because teams are stronger with different perspectives and experiences, so we welcome people from all walks of life to apply.
All applicants must possess the legal right to work in New Zealand, either as a New Zealand or Australian Citizen or by holding a valid working visa.
Simply click Apply and complete our simple online application process*. Please contact recruitment@spca.nz if you have any additional questions.
*Only applications submitted through the official process will be considered.
