ABOUT THE ROLE
SPCA is one of New Zealand’s most trusted charities, working to improve animal welfare and advocate for animals in need. Every purchase and donation made through our Op Shops helps fund this important work. That’s why we are looking for a motivated and experienced Op Shop Manager to lead the launch and ongoing success of our brand-new Mosgiel, Dunedin store.

• Op Shop Manager - Mosgiel (New Store Opening)
• Part-Time – 39 hours per week
• Tuesday to Friday 8:45 am to 5:15 pm, Saturday 8:45 am - 4:15 pm

Key Responsibilities

• Manage daily operations of the Op Shop, ensuring a clean, welcoming, and well-stocked store.
• Oversee stock collection, sorting, pricing, merchandising, and inventory to drive sales.
• Lead, train, and support a team of volunteers, fostering a positive and productive environment.
• Deliver excellent customer service and ensure volunteers do the same.
• Handle cash, banking, and reporting accurately in line with SPCA procedures.
• Confidently use a computer and internal systems, including email, spreadsheets (e.g. Excel).
• Ensure compliance with health & safety, legal, and SPCA policies.
• Develop in-store promotions and maintain attractive displays to maximise turnover.
• Build relationships with donors, suppliers, and the local community to support the shop and SPCA’s mission.

To find out more about the role, click here to view the position description

ABOUT YOU
This is more than just a retail management role, it’s an opportunity to lead a new store that directly supports animal welfare in New Zealand. You’ll play a key role in creating a welcoming, well-run shop that supports both the community and our mission.

Skills & Experience

• Retail management experience (second-hand retail preferred but not essential).
• Team leadership or volunteer coordination experience.
• Strong customer service, communication, and interpersonal skills.
• Confident with cash handling, banking, and financial reporting.
• Well-organised, self-motivated, and able to manage multiple priorities.
• Computer-literate, with experience using Microsoft Office.

SPCA PURRRKS
If you're looking for a role where your values, wellbeing, and contributions truly matter, here’s what we offer:

• Enjoy a paid day off for your Birthday, it’s our way of celebrating you!
• A workplace culture where collaboration, development and kindness are key.
• Exclusive discounts and benefits, including pet insurance and retail offers.
• Access to 24/7 confidential wellness support.
• Feel good knowing your work is improving the lives of animals in need.

HOW TO APPLY
Excited to lead the launch of our new Mosgiel Op Shop? We’d love to hear from you.

Click Apply Now and you'll be redirected to our careers page, where you can complete a few screening questions and upload your CV and cover letter. The application process is simple, takes just a few minutes, and could be the start of your journey with SPCA helping to create a better future for animals across New Zealand.

We value diversity and welcome applicants from all backgrounds. All candidates must have the legal right to work in New Zealand.