ABOUT US
SPCA is one of the most trusted and respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872.  With over 90 Op Shops across New Zealand, we give second-hand goods a new life and every purchase help rescue, rehabilitate, and rehome animals in need. 

We’re excited to be opening a brand-new SPCA Op Shop in Long Bay, bringing our mission to the local community. This new store will play an important role in supporting animal welfare while becoming a welcoming space for locals to shop, donate, and connect.

ABOUT THE ROLE
We have an exciting opportunity at our new Long Bay SPCA Op Shop as a:

• Op Shop Manager
• Full-Time – 40hrs per week
• Tuesday to Saturday 8:45am to 5:15pm

Key Responsibilities

• Manage daily operations of the Op Shop, ensuring a clean, welcoming, and well-stocked store.
• Oversee stock collection, sorting, pricing, merchandising, and inventory to drive sales.
• Lead, train, and support a team of volunteers, fostering a positive and productive environment.
• Deliver excellent customer service and ensure volunteers do the same.
• Handle cash, banking, and reporting accurately in line with SPCA procedures.
• Confidently use a computer and internal systems, including email, spreadsheets (e.g. Excel).
• Ensure compliance with health & safety, legal, and SPCA policies.
• Develop in-store promotions and maintain attractive displays to maximise turnover.
• Build relationships with donors, suppliers, and the local community to support the shop and SPCA’s mission.

ABOUT YOU
This is more than just a leadership role, it’s an opportunity to make a real difference. Every sale contributes to SPCA’s vital animal welfare work, and you’ll play a key role in creating a welcoming, well-run shop that supports both the community and our mission.

Skills & Experience

• Retail management experience (second-hand retail preferred but not essential).
• Team leadership or volunteer coordination experience.
• Strong customer service, communication, and interpersonal skills.
• Confident with cash handling, banking, and financial reporting.
• Well-organised, self-motivated, and able to manage multiple priorities.
• Computer-literate, with experience using Microsoft Office.
• Full, clean driver’s licence.

SPCA PURRRKS
At SPCA, working with purpose is just the beginning. Our team is passionate about animal welfare and proud to make a real difference across New Zealand. If you're looking for a role where your values, wellbeing, and contributions truly matter, here’s what we offer:

• Enjoy a paid day off for your Birthday, it’s our way of celebrating you!
• A workplace culture where collaboration, development and kindness are key.
• Exclusive discounts and benefits, including pet insurance and retail offers.
• Access to 24/7 confidential wellness support.
• Feel good knowing your work is improving the lives of animals in need.

HOW TO APPLY
Excited to join the team? We’d love to hear from you! Click Apply Now to visit our careers portal and submit your application. Please note that emailed CVs will not be accepted. Applications are reviewed as they’re received so don’t wait apply today!

We value diversity and welcome applicants from all backgrounds. All candidates must have the legal right to work in New Zealand.