ABOUT THE ROLE
We are looking for a dedicated, organised and efficient Administrator to join our National Volunteer and Foster team. Based in the North Island, you’ll work closely with local SPCA Centres on our regional volunteer and foster programmes, ensuring consistency, engagement, and excellence across the volunteer lifecycle.

This hands-on role involves application processing, systems maintenance, reporting, and tracking. You will support the operational work of our centres and ensure our volunteers and foster families have the information, tools, training, and recognition they need to thrive. You will also play a key role in implementing new systems and processes within the SPCA Volunteer programme.

• Full-time (40 hours/week), Tuesday - Saturday, 8:00 am - 5:00 pm
• Hybrid role, with at least two days per week onsite
• Must be based near a Northern SPCA Centre (Auckland, Whangarei, Hamilton, Tauranga, Taupo, Rotorua)

ABOUT YOU
You’re an animal advocate with a passion for animal welfare, care, and education. Our vision, purpose, and values resonate with you, and you love working with both humans and animals.

You will also have:

• Exceptional verbal and written communication skills, including presentations and report writing
• Experience providing feedback and training, both in person and in writing
• Proven background in customer service and/or animal care
• Strong technology skills, with the ability to learn new systems and programmes quickly
• Highly organised, self-motivated, and able to prioritise, multitask, and meet deadlines
• Resilience, professionalism, and a strong commitment to supporting others
• Ability to drive consistency and quality across volunteer processes, training, and engagement
• Champion SPCA’s values, creating a culture where volunteers and fosters feel valued, recognised, and supported where volunteers and fosters feel valued, recognised, and supported

SPCA PURRRKS
If you're looking for a role where your values, wellbeing, and contributions truly matter, here’s what we offer:

• Hybrid working arrangements for balance and flexibility
• A workplace culture where collaboration, kindness, and development are key
• Exclusive discounts and benefits, including pet insurance and retail offers
• Access to 24/7 confidential wellness support
• The privilege of knowing your work directly improves the lives of animals in need 
• Paid Birthday Leave

HOW TO APPLY

For more information click the apply now button and that will take you to our careers site. On our careers site you can click here for more about the impressive work we do and the impact we have and click here for the job description.

 Applications are reviewed on a rolling basis and interviews may be held before the closing date so apply now! We value diversity and welcome applicants from all backgrounds. All applicants must have the legal right to work in New Zealand.