SPCA New Zealand

Help shape the future of one of Aotearoa’s most trusted and loved charities. SPCA New Zealand is seeking an exceptional leader to drive organisation‑wide performance, capability, and transformation—ultimately improving outcomes for animals, people, and communities across the country.

As our General Manager – Business Transformation, you will play a pivotal role in lifting SPCA’s effectiveness and impact. This is a rare opportunity to influence strategy at a national scale while leading a team dedicated to continuous improvement, project excellence, data insights, and high‑quality organisational content.

Why join SPCA?
At SPCA, every role contributes to making New Zealand a kinder place for animals. You’ll work alongside passionate, purpose‑driven people in a nationwide organisation that embraces improvement, innovation, and evidence‑based decision‑making.

About the Role
Reporting to the CEO and sitting on the Senior Leadership Team, you will lead the below key organisational functions:

Business & Process Improvement

• Build and embed a continuous improvement culture across SPCA.
• Identify opportunities to streamline operations and reduce variation nationwide.
• Partner with leaders to deliver initiatives that enhance service quality and efficiency.

Project Delivery Leadership

• Oversee SPCA’s project portfolio, ensuring initiatives are prioritised and delivered effectively.
• Strengthen project governance and uplift project management capability.
• Manage programme‑level risks, dependencies, and benefits.

Content Strategy & Knowledge Management

• Lead the creation, governance, and maintenance of organisational content including policies, procedures, and training resources.
• Ensure content is accurate, accessible, and consistently adopted across centres.

Data Strategy & Insights

• Drive SPCA’s data strategy and uplift data literacy.
• Improve data quality, accessibility, and reporting.
• Deliver dashboards and insights for evidence‑based decisions.

Leadership, Collaboration & Change Management

• Build and lead a high‑performing Business Improvement team.
• Lead organisational change initiatives with strong communication and adoption planning.
• Provide strategic advice to the CEO and SLT.

About You
You are a strategic thinker and natural collaborator. You bring leadership experience in business improvement, project delivery, transformation, or data, and a track record of delivering organisation‑wide improvements. You excel at stakeholder engagement, systems thinking, and leading change.

Want more details? Click here to view the full Position Description.

Ready to make an impact?
If you’re a driven, values‑led leader who thrives on enabling excellence and supporting meaningful transformation, we’d love to hear from you. 

Applications are reviewed on a rolling basis, and the position may close sooner than advertised so apply today!

SPCA is committed to diversity and inclusion and welcomes applications from all backgrounds. Applicants must have the legal right to work in New Zealand.