ABOUT US

The SPCA protects over 30,000 animals every year. Through rescue, rehabilitation, sheltering and advocacy, we work to make a real difference in the lives of animals across Aotearoa. Our Animal Services teams operate 28 Centres from Kerikeri to Invercargill, and are essential to the mahi we do every day.

ABOUT THE TEAM

Our Centres are the heart of the SPCA in their communities. From rehoming animals in need to supporting owners and educating the public, our teams work tirelessly to create lasting, meaningful change for animal welfare. Each Centre is run by passionate, dedicated people, who care deeply about both animals and their community.

Sound like your kind of people?

ABOUT THE ROLE

• Senior Animal Attendant – SPCA Rotorua
• Permanent | Full Time | Sunday–Thursday, 8:00am–4:30pm

This role is rewarding, challenging, physical, and at times emotional but for the right person, it offers an incredible sense of purpose, and your work will genuinely change lives.

In this role, you will:

• Support and guide the animal care team to ensure they are confident, safe and well supported.
• Coordinate daily activities and assist the Centre Manager with operational needs.
• Carry out hands-on animal attendant duties, ensuring every animal receives high-quality care and that adoption opportunities are maximised.
• Keep our animal database accurate and up to date, and assist with routine veterinary visits.
• Work closely with staff and volunteers to continually improve animal pathways through the Centre.
• Handle adoption enquiries in person, via phone and online.
• Monitor animal health and behaviour, administer medication, and ensure appropriate enrichment, socialisation and behaviour support.
• Collaborate with other departments to help our Centre run smoothly and meet key goals.

ABOUT YOU

You are a passionate advocate for animals and a believer in the SPCA’s vision, purpose and values. You enjoy working with both people and animals, and you thrive in a busy, varied environment.

You’ll also bring:

• A relevant qualification in Animal Care or Veterinary Nursing
• Strong animal-handling experience and knowledge
• Experience working with volunteers, with the ability to grow capability and engagement
• Excellent communication, customer service and conflict-management skills
• The ability to think on your feet and adapt quickly
• High empathy, resilience and a positive, friendly manner
• Experience multitasking in a fast-paced environment
• Confidence working with the public in a customer-facing role

OUR PURRKS

• Enjoy a paid day off for your Birthday, it’s our way of celebrating you! 
• A workplace culture where collaboration, development and kindness are key. 
• Exclusive discounts and benefits, including pet insurance and retail offers. 
• Access to 24/7 confidential wellness support. 
• Feel good knowing your work is improving the lives of animals in need. 

HOW TO APPLY

If this sounds like the perfect next step in your animal welfare career, we’d love to hear from you. Please submit your application with your CV and a brief cover letter outlining why you’d be a great fit for the role.