ABOUT US 
SPCA is a respected New Zealand charity that has supported animal welfare since 1872. Each year, it protects over 30,000 animals through rescue, rehabilitation, shelter, and advocacy. Our National Office supports all our services, people and animals across our organisation. 

ABOUT THE TEAM
We are a diverse, committed team working to advance animal welfare and drive meaningful change at the SPCA. Our group includes improvement leads, analysts, project managers, change and learning specialists who foster a positive, inclusive, and respectful workplace. We focus on delivering impactful solutions to support the SPCA's long-term success.  

ABOUT THE ROLE
We have an exciting opportunity for a Business Improvement Analyst based in Hobsonville, Auckland.

As a Business Improvement Analyst, you will play a critical role in supporting the delivery of strategic and operational business improvement initiatives. You will work collaboratively across the organisation to scope, analyse, and document business requirements, develop business cases, collaborate on solution design, create user stories, and support project teams. Your work will help identify opportunities for process improvement, facilitate change, and ensure solutions are aligned with organisational goals and project objectives.

Key Responsibilities:

• Scope, gather, and document business requirements through interviews, workshops, and analysis.
• Prepare comprehensive business cases to support project proposals and investment decisions.
• Map and analyse current business processes to identify inefficiencies and opportunities for improvement.
• Develop and maintain project documentation, including requirements specifications, process maps, and user stories.
• Facilitate workshops, meetings, and communications with internal and external stakeholders.
• Identify opportunities to improve business processes, systems, and organisational performance.
• Comply with health and safety legislation and contribute to the development and implementation of health and safety policies.

Want more details? Just click Apply now, and you’ll be taken to our SPCA careers portal where you can open the Position Description link to view the full PD.

ABOUT YOU
You are a strategic thinker with strong organisational and analytical skills. You excel at translating business needs into actionable requirements and have a passion for improving business processes and organisational outcomes. You thrive in complex environments, communicate effectively, and build strong relationships with stakeholders.

You will also have:

• Bachelor’s degree in Business, Information Systems, or a related field.
• 3+ years’ experience in business analysis, business improvement, or a similar role.
• Proven experience in process mapping, requirements gathering, and business case development.
• Strong analytical skills and experience preparing business cases and project documentation.
• Familiarity with project management methodologies (Agile, Waterfall, Hybrid).
• Certification in Business Analysis (CBAP, CCBA, or equivalent) preferred.

OUR PURRKS
At SPCA, working with purpose is just the beginning. Here’s what we offer:

• The privilege of knowing your work directly improves the lives of animals in need
• Hybrid working arrangements - WFH 2 days per week
• Free onsite parking available (first in first served)
• Enjoy a paid day off for your Birthday!
• A workplace culture where collaboration, development and kindness are key.
• Exclusive discounts and benefits, including pet insurance and retail offers.
• Access to 24/7 confidential wellness support.

HOW TO APPLY
If you’re a problem-solver who loves turning insight into action, click Apply Now! Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible! 
 

We value diversity and welcome applicants from all backgrounds. All applicants must have the legal right to work in New Zealand.