Location: SPCA Op Shop Mt Eden, Auckland
Role Type: Permanent, Part-time
Hours: Sunday & Monday, 8.45am – 5.15pm (with flexibility to occasionally pick up weekday shifts if needed)

We’re excited to be opening a new SPCA Op Shop in Mt Eden! This is a high foot traffic location with a vibrant, diverse customer base and we’re looking for a dependable and experienced individual to help us bring this store to life. This is a hands-on role where you'll take pride in supporting the day-to-day running of the shop, working alongside our incredible team of volunteers and helping to create a warm, welcoming space for everyone who walks through our doors.

This role is ideal for someone with:

• Significant retail experience, second-hand or charity shop experience
• Availability to work Sundays and Mondays 8.45am–5.15pm
• Flexibility to cover additional weekday shifts if required (non negotiable)
• Confidence to work independently and manage volunteers
• An interest in engaging with a high-volume, diverse customer base in a vibrant community setting

Key Responsibilities:

• Lead and support a team of volunteers during your shifts
• Provide outstanding customer service to our shoppers
• Sort, price, and merchandise donated goods to maximise sales
• Maintain a clean and organised store, ensuring a welcoming atmosphere
• Process daily cash handling, banking, and administrative tasks
• Assist in visual merchandising of fashion, homewares, and more
• Ensure that the shop meets health and safety standards
• Stay highly organised, effectively prioritising tasks and managing workloads
• Use strong administration and computer skills, including POS systems, to support daily operations
• Represent the SPCA’s mission with professionalism and passion in all aspects of your work

What We Offer:
•    Be part of something new and meaningful, helping to shape a store from the ground up
•    A supportive and passionate team environment
•    A paid day off on your birthday
•    A busy and rewarding role with opportunities for growth and learning
•    The chance to make a real difference to animal welfare

How to Apply:
Applications for this role will be reviewed as they are received, so we encourage you to click Apply now.

All applicants must have the legal right to work in New Zealand (as a New Zealand or Australian citizen, or by holding a valid work or residence visa).