SPCA is one of the best loved and most respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872.  We have SPCA Op Shops throughout New Zealand, and when you shop with us, not only are you shopping sustainably by buying second hand, but the money spent contributes to helping New Zealand’s abandoned, abused and neglected animals, so you can feel good while you shop and work!  

About the role

•  Permanent Position
•  Wednesday - Friday 8.45am – 5:15pm & Saturday 8:45am – 3:45pm
•  SPCA OP Shop Windsor Invercargill

Your enthusiasm and dedication will see you  

•    Be responsible for the leadership of our dedicated volunteer team, customer service and daily retail operations
•    Be passionate about online selling and service to create a seamless customer journey.
•    Have a high standard of customer service, online sales, stock management, visual merchandising and general administration
•    Have strong merchant skills
•    Have the ability to visual merchandise and present a retail shop to a high standard with the customer experience paramount in decision making
•    Have the ablity to accept and process donations in a timely manner
•    Ensure stock quality and pricing aligns with the National Guide

What we need from you  

•    Have Retail leadership experience, second hand retail experience would be an advantage, however not essential
•    Have excellent communication and customer service skills
•    Have proven ability to recruit, train, coach and lead a high performing team
•    Be a self-motivated team player, who is enthusiastic and passionate about animal welfare
•    You will have good attention to detail
•    Demonstrate empathy and resilience
•    Excellent organizational skills and be able to prioritize and effectively manage workloads
•    Strong administration, computer skills and visual merchandising experience

What we can offer you, our SPCA Purrks    

•    To have the privilege of making a difference to the welfare of animals across New Zealand
•    Great “purrks” including a paid day off on your birthday.
•    A busy, challenging and rewarding role with consistent support and an opportunity to continue to learn. 
•    Opportunity to bring fresh thinking and new ideas to get involved in projects that can build on the solid foundation that has already been set in the organisation. 

How you can apply today

Applications for this role may be reviewed as they are received so we encourage you to apply as soon as possible!  Click Apply and complete our simple online application process!

All applicants must possess the legal right to work in New Zealand (NZ or Australian Citizen or hold a permanent residence class visa).