ABOUT US
SPCA is one of New Zealand’s most trusted and beloved charities, advocating for animal welfare and supporting animals in need since 1872. As the largest animal welfare charity in the country, we are committed to improving animal welfare, advocating for positive change, and making a real difference in the lives of over 30,000 animals and their owners each year. We are values-driven and purpose-led, with a deep passion for treating animals with respect, kindness, and compassion.

ABOUT THE ROLE
We are seeking a motivated and experienced Op Shop Assistant to lead the team at our SPCA Katikati Op Shop. This permanent part-time role is for Monday and Tuesday (8.45am – 4.45pm) with flexibility to cover additional shifts. 

What you’ll do:
•    Manage the daily operations while optimizing sales revenue through excellent customer service
•    Lead the volunteer team and provide outstanding customer service
•    Oversee sales, visual merchandising, and product displays
•    Help achieve sales budgets to support animal welfare initiatives
•    Handle daily cash up and banking procedures
•    Ensure a high standard of online sales service
•    Maintain a safe and tidy work environment
•    Completing computer-related administration and courses

ABOUT YOU
You are an experienced retail professional with a passion for animal welfare. You excel in team leadership, providing exceptional customer service, and ensuring a smooth retail operation. 
What you’ll bring:
•    At least 2 years of retail experience; second-hand retail is an advantage
•    Leadership experience, ideally managing volunteers in the not-for-profit sector
•    Excellent communication, customer service, and problem-solving skills
•    Strong organizational skills and ability to prioritize effectively
•    Proficiency in computer administration and cash handling
•    Experience in visual merchandising

SPCA PURRRKS
•    A paid day off on your birthday
•    A rewarding and challenging role with consistent support
•    Opportunities to contribute fresh ideas and be involved in exciting community projects
•    A chance to work with a passionate team making a real difference in animal welfare

HOW TO APPLY
Ready to make a difference? Apply today! 

Applicants must have the legal right to work in New Zealand.