We are seeking an experienced Op Shop Assistant to oversee the daily operations, with the key focus of optimising sales revenue through excellent customer service and leading our Op Shop team on a Monday with also flexibility to cover other days. You will have good attention to detail and the ability to visual merchandise and present a retail shop to maximise revenue.  The role will also include assisting with covering the Op Shop Managers leave throughout the year.

The position will be busy, challenging, rewarding and fun!

About the role

• Customer service and sales
• Leading the volunteer team
• Visual merchandising and display 
• Achieving sales budgets to fundraise for animal welfare
• Delivering a high standard of online sales service
• Undertaking daily cash up and banking
• Maintaining the Health and Safety of the shop
• Completing computer related administration and courses

What we can offer you

• The opportunity to help make a difference for New Zealand's animals while working with a team of passionate volunteers
• You will go home every day with the knowledge that the work you do supports an amazing cause. 
• Great “purrks”! Including a paid day off for your birthday

Our ideal candidate will

• Have min 2 years previous retail experience, second hand retail experience would be an advantage
• Have people leadership experience, ideally within the not-for-profit sector with volunteers 
• Have excellent communication and customer service skills, be solutions focused with friendly and a positive can-do attitude
• Be a self-motivated team player with resilience, a positive attitude and a willingness to work hard

• Demonstrate empathy and resilience
• Have excellent organizational skills and be able to prioritize and effectively manage workloads
• Have strong administration, computer skills and merchandising experience. 

About us

SPCA is one of the best loved and most respected charities in New Zealand, with a proud history of helping animals in need and advocating for animal welfare since 1872. We have SPCA Op Shops throughout New Zealand, and when you shop with us, not only are you shopping sustainably by buying second hand, but the money spent contributes to helping New Zealand's abandoned, abused and neglected animals, so you can feel good while you shop and work! To find out more about us, go here https://www.spca.nz/what-we-do 

Does this sound like the ideal role for you? If you match the above criteria, please apply now!

Applications may close sooner subject to quality and suitability of applications.